{"id":44984,"date":"2025-03-31T08:03:08","date_gmt":"2025-03-31T08:03:08","guid":{"rendered":"https:\/\/aim.clinic\/cookies-policy\/"},"modified":"2025-09-30T15:48:31","modified_gmt":"2025-09-30T15:48:31","slug":"cookies-policy","status":"publish","type":"page","link":"https:\/\/aim.clinic\/en\/cookies-policy\/","title":{"rendered":"Cookies Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;legalPage containerTopPadding containerBottomPadding&#8221;][vc_column][vc_column_text]<\/p>\n<h1>Cookie Policy<\/h1>\n<p>[vc_btn title=&#8221;Download PDF&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; link=&#8221;url:aim.clinic\/wp-content\/uploads\/2025\/09\/AIM-Life-Cookie-Policy.pdf|title:Cookies_policy|&#8221; el_class=&#8221;simpleTextButton yellow arrowRight&#8221;]<\/p>\n<h2 class=\"p1\">1. What are cookies<\/h2>\n<p>Cookies are small text files that a website places on your device (computer, smartphone, tablet) via the internet browser when you visit it. These files store information about your browsing, such as language preferences, items added to the basket, or session credentials, making subsequent visits easier and more personalised. In short, cookies allow the site to \u201cremember\u201d you for a certain period, improving your user experience.<\/p>\n<p class=\"p1\">There are different cookie durations: some are <strong>session cookies<\/strong>, which expire as soon as you close the browser; others are <strong>persistent cookies<\/strong>, which remain on your device for a defined period (minutes, days, or even years) or until manually deleted. They also differ in origin: <strong>first-party cookies<\/strong> are set by AIM Life on its domains, while <strong>third-party cookies<\/strong> are set by partner entities (for example, Google, Cloudflare, ContentSquare) when providing integrated services on our site.<\/p>\n<h2 class=\"p1\">2. Why do we use cookies?<\/h2>\n<p>AIM Life uses cookies to ensure the proper functioning of its sites and applications, to provide a secure and optimised browsing experience, and to collect useful information to improve our services. Specifically, cookies help to: keep your sessions active and preferences saved, <strong>ensure site security<\/strong> (for example, protecting against malicious access), <strong>analyse page traffic and performance<\/strong>, and <strong>offer customised content or features<\/strong>. We never use cookies to run programmes or install malware on your device, and we do not access information stored on your computer through cookies.<\/p>\n<h2 class=\"p1\">3. What types of cookies do we use?<\/h2>\n<p>On AIM Life websites and applications, we may use <strong>strictly necessary cookies, functional cookies, analytical cookies<\/strong> and <strong>marketing cookies<\/strong>. Below we explain each category and list the cookies currently in use (with respective providers and retention periods):<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p1\">a. Strictly necessary cookies<\/h3>\n<p>These cookies are essential for the operation of the site and its basic features. They allow you, for example, to <strong>log in and browse securely<\/strong>, keeping your session authenticated, and they protect the site from malicious use. Without these cookies, services you requested cannot be provided correctly and the site may not function properly. Because they are strictly necessary, these cookies <strong>do not require your prior consent<\/strong> \u2013 they are enabled by default when you access the site. (Even so, we inform you of their use in compliance with the GDPR.) Note that, if you wish, you can block them in your browser settings; however, some parts of the site may not work correctly without these cookies.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Strictly necessary cookies we use:<\/strong><\/h4>\n<ul>\n<li>_GRECAPTCHA\n<ul>\n<li><em>Provider\/domain:<\/em> Google LLC<\/li>\n<li><em>Validity:<\/em> 5 months and 4 weeks<\/li>\n<li><em>Description:<\/em> Cookie used by the Google reCAPTCHA service to verify whether interactions on the site are legitimate (not automated), helping to protect against spam and abuse.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>PHPSESSID\n<ul>\n<li><em>Provider\/domain:<\/em> .net<\/li>\n<li><em>Validity:<\/em> Session<\/li>\n<li><em>Description<\/em>: Cookie generated to keep your session active while browsing, for example remembering that you are logged in when moving from page to page.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>cf_clearance\n<ul>\n<li><em>Provider:<\/em> Cloudflare, Inc.<\/li>\n<li><em>Duration<\/em>: 1 year<\/li>\n<li><em>Description:<\/em> Cookie set by the Cloudflare security service to identify trusted web traffic. Ensures you can access the site even if your IP is temporarily flagged by our security mechanisms, allowing legitimate visitors to be distinguished from potential threats.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 class=\"p1\">b. Functional cookies (Preferences)<\/h3>\n<p>Functional cookies are used to <strong>remember your preferences<\/strong> and choices, improving usability. For example, they can store the selected language, region, or other customised settings (such as site display preferences), so you do not have to set them again on each visit. Although not strictly necessary, these cookies make your experience more convenient and personalised. If you disable them, the site will still function, but you may have to readjust some preferences manually each time you visit.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Functional cookies we use:<\/strong><\/h4>\n<ul>\n<li>wpml_current_language\n<ul>\n<li><em>Provider\/domain:<\/em> OnTheGoSystems Ltd.<\/li>\n<li><em>Validity<\/em>: Session<\/li>\n<li><em>Description<\/em>: Stores the current language chosen by the user. Ensures that, when navigating between pages, the site remains in the selected language. (By default, this cookie is set only for authenticated users; if AJAX language-switch support is enabled, it may also be set for non-authenticated users.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 class=\"p1\">c. Analytical cookies (Performance)<\/h3>\n<p>We use analytical cookies to <strong>understand how users interact with our site<\/strong>, with a view to improving its performance and content. These cookies <strong>do not identify the user individually<\/strong>, as the data collected is aggregated and anonymous. They allow visits and traffic sources to be counted, analysis of which pages are most popular or least used, and <strong>understanding of usage patterns<\/strong> (for example, how users navigate between pages). With this information, we can optimise the site\u2019s operation and enhance the services offered. These cookies are <strong>only set with your prior consent<\/strong>, as they are not strictly necessary.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Analytical cookies we use:<\/strong><\/h4>\n<ul>\n<li>_ga\n<ul>\n<li><em>Provider\/domain:<\/em> Google LLC<\/li>\n<li><em>Validity<\/em>: 1 year and 1 month<\/li>\n<li><em>Description<\/em>: Google Analytics cookie used to distinguish users. Assigns a unique identifier (randomly generated ID) to each visitor, allowing visits and site usage statistics to be counted.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>_ga_81T9JCD4JK\n<ul>\n<li><em>Provider\/domain:<\/em> Google LLC<\/li>\n<li><em>Validity<\/em>: 1 year and 1 month<\/li>\n<li><em>Description<\/em>: Used by Google Analytics to maintain the user\u2019s session state, ensuring correct aggregation of browsing data for analytical reports.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 class=\"p1\">d. Marketing cookies (Advertising and Targeting)<\/h3>\n<p>Marketing cookies are used to <strong>track users in more depth<\/strong>, creating a profile of their interests to present relevant content and ads, <strong>on or off<\/strong> our sites. These cookies may be set by us or by third-party advertising\/analytics partners, and allow the effectiveness of advertising campaigns to be measured or communication with the user to be personalised. They also include <strong>tracking<\/strong> technologies that analyse how you browse the site to infer preferences, which helps us better segment our audience and improve communication strategies. Considering that they may collect potentially identifying or sensitive information about your use of the site, these cookies <strong>will only be used with your consent<\/strong>. If you disable them, you will still see our content, but <strong>suggestions and ads will be less personalised<\/strong> to your profile.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Marketing cookies we use:<\/strong><\/h4>\n<ul>\n<li>_cs_id\n<ul>\n<li><em>Provider\/domain:<\/em> Content Square SaaS<\/li>\n<li><em>Validity<\/em>: 1 year<\/li>\n<li><em>Description<\/em>: Analytics cookie from the ContentSquare platform that assigns a unique session ID (13 random digits after the _cs_ prefix) to track how the user interacts with the site over time. Helps build a profile by aggregating multiple visits from the same user for behavioural analysis.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>_cs_s\n<ul>\n<li><em>Provider\/domain:<\/em> Content Square SaaS<\/li>\n<li><em>Validity<\/em>: 29 minutes and 53 seconds<\/li>\n<li><em>Description<\/em>: ContentSquare session cookie that counts the <strong>number of pageviews<\/strong> in the visitor\u2019s current session (a new value is generated with each new session). Helps determine which pages the user visited in each specific session.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>_cs_c\n<ul>\n<li><em>Provider\/domain:<\/em> Content Square SaaS<\/li>\n<li><em>Validity<\/em>: 1 year<\/li>\n<li><em>Description<\/em>: Cookie used by ContentSquare to <strong>store the user\u2019s consent<\/strong> regarding tracking by this tool. Records whether the user accepted (or not) being tracked by ContentSquare, avoiding repeated consent requests.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><em>(Note: ContentSquare is a user-experience analytics service that helps us understand areas for improvement on the site. The data collected by these cookies is aggregated and intended only for statistical and usability analysis, never to identify or contact the user individually.)<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"p1\">e. Unclassified Cookies (Others)<\/h3>\n<p>We may occasionally use additional cookies that <strong>do not immediately fit<\/strong> into the categories above, either because they are recent or under evaluation. We keep such cookies listed in this section until they are properly categorised and documented. AIM Life is committed to <strong>updating this Policy<\/strong> whenever new cookies are added or there are significant changes.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Currently unclassified cookies:<\/strong><\/h4>\n<ul>\n<li>WMF-Uniq\n<ul>\n<li><em>Provider\/domain:<\/em> .upload.wikimedia.org<\/li>\n<li><em>Validity<\/em>: 1 year<\/li>\n<li><em>Description<\/em>: Cookie set when Wikimedia content (e.g., Wikipedia images) is loaded on the site. Its specific function is still under analysis, but it <strong>does not affect the user experience<\/strong>. It will remain in this category until more information is obtained and appropriate categorisation is possible.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><em>(Note: There may be cases where we embed external content (such as videos, maps, or other integrations) that set cookies unknown to us at the time. Once identified and classified, they will be added to the list above or to the relevant categories.)<\/em><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"p1\">4. <strong>Consent for Cookies and Preference Management<\/strong><\/h2>\n<p>AIM Life is committed to respecting your privacy and complying with all applicable laws, as well as national and international best practices regarding the use of cookies.<\/p>\n<p><strong>Non-essential cookies will only be used with your free, specific, informed, and explicit consent.<\/strong> When you first access our sites, we present a <strong>consent banner<\/strong> that allows you to <strong>accept or refuse<\/strong> cookies, as well as to customise those preferences granularly by category (granular preferences mean that you can, for example, accept analytical cookies and reject marketing cookies, or vice versa). This consent is <strong>never presumed<\/strong> \u2013 we do not use pre-ticked boxes nor interpret continued browsing as acceptance. Likewise, access to our services is <strong>not conditioned<\/strong> on accepting non-essential cookies (i.e., we do not use <em>cookie walls<\/em>).<\/p>\n<p>You have the right to <strong>withdraw or change your consent at any time<\/strong>, as easily as you gave it. On our site, you can review your cookie preferences via the cookie banner or the cookie preference centre, by clicking on \u201ccookies\u201d in the bottom-right corner of the page. Alternatively, you can always <strong>delete or block cookies manually<\/strong> via your browser settings (see instructions below). Note that withdrawal of consent <strong>is not retroactive<\/strong>, i.e., it removes\/prevents future cookies but does not automatically delete cookies already stored.<\/p>\n<p><strong>How to manage cookies in the browser:<\/strong> All modern internet browsers allow cookie settings to be configured. You can adjust your browser to <strong>block the installation of cookies<\/strong>, to <strong>notify you<\/strong> whenever a cookie is being set, or to <strong>periodically delete<\/strong> stored cookies. Please be aware that, by disabling cookies, some features of this and other sites may be compromised. How to adjust these settings varies depending on the browser you use. For your convenience, below are help resources for the most common browsers:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hl=pt-pt&amp;co=GENIE.Platform%3DAndroid&amp;oco=1%C2%A0\" rel=\"nofollow noopener\" target=\"_blank\">Google Chrome<\/a><\/li>\n<li><a href=\"https:\/\/support.mozilla.org\/pt-PT\/kb\/protecao-contra-monitorizacao-melhorada-no-firefox-para-pc?redirectslug=enable-and-disable-cookies-website-preferences&amp;redirectlocale=en-US\" rel=\"nofollow noopener\" target=\"_blank\">Firefox<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/pt-pt\/guide\/safari\/sfri11471\/16.1\/mac\/13.0\" rel=\"nofollow noopener\" target=\"_blank\">Apple Safari<\/a><\/li>\n<li><a href=\"https:\/\/support.microsoft.com\/pt-pt\/windows\/gerir-cookies-no-microsoft-edge-ver-permitir-bloquear-eliminar-e-utilizar-168dab11-0753-043d-7c16-ede5947fc64d\" rel=\"nofollow noopener\" target=\"_blank\">Microsoft Edge<\/a><\/li>\n<\/ul>\n<p>If you need guidance for other browsers, please consult the help section of the application itself or the manufacturer\u2019s official documentation.<\/p>\n<p><strong>Consent retention:<\/strong> Your recorded choice of cookie consent (or rejection) will be saved to respect your decision on future visits, but not indefinitely. AIM Life may ask for your consent again <strong>periodically<\/strong> (for example, every 12 months), or earlier if there are significant changes to the cookies used or to applicable legislation, thereby ensuring preferences remain up to date.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"p1\">5. <strong>Updates to this Cookie Policy<\/strong><\/h2>\n<p>AIM Life may amend this Cookie Policy when new cookies or services are introduced, or as a result of legal changes or guidance from data protection authorities, with the date of last update indicated at the top. We recommend that you review this policy periodically to stay informed about how we use cookies.<\/p>\n<p>If you have additional questions about this Cookie Policy, or if you wish to exercise any rights relating to your personal data (such as access, erasure, objection, portability, etc.), please consult our Privacy Policy or contact us via our Data Protection Officer at <a href=\"mailto:dpo@aim.clinic\"><strong>dpo@aim.clinic <\/strong><\/a>. We will be happy to help and clarify any questions related to privacy and data protection.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][vc_row_inner el_class=&#8221;stillHaveQuestionsWrapper noPadding&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h3>Still have questions?<\/h3>\n<p>[\/vc_column_text][vc_btn title=&#8221;Contact us&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; link=&#8221;url:aim.clinic\/en\/contacts|title:Contacts|&#8221; el_class=&#8221;simpleTextButton yellow arrowRight&#8221;][\/vc_column_inner][\/vc_row_inner]<\/p>\n<p>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;legalPage containerTopPadding containerBottomPadding&#8221;][vc_column][vc_column_text] Cookie Policy [vc_btn title=&#8221;Download PDF&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; link=&#8221;url:aim.clinic\/wp-content\/uploads\/2025\/09\/AIM-Life-Cookie-Policy.pdf|title:Cookies_policy|&#8221; el_class=&#8221;simpleTextButton yellow arrowRight&#8221;] 1. What are cookies Cookies are small text files that a website places on your device (computer, smartphone, tablet) via the internet browser when you visit it. These files store information about your browsing, such as language preferences, items added [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-44984","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/pages\/44984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/comments?post=44984"}],"version-history":[{"count":4,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/pages\/44984\/revisions"}],"predecessor-version":[{"id":68459,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/pages\/44984\/revisions\/68459"}],"wp:attachment":[{"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/media?parent=44984"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/categories?post=44984"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aim.clinic\/en\/wp-json\/wp\/v2\/tags?post=44984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}